The Individual Shareholder Relations Department at Total received the Grand Trophée d’Or for Shareholder service in the CAC 40 category awarded by the weekly journal Le Revenu in February this year. In 2020, Le Revenu gave particular praise for the quality of our digital systems (webconferences, JDA online, Q&A platform at the Annual Shareholders’ Meeting, Total Investors application, etc.) which enabled us to keep the communication channels open with you constantly in the current health context.
At Total, we are proud of the strong relationship we have with our individual shareholders who form a loyal and steadfast group. We strive to develop a long-term and sustainable relationship with you, built on trust and dialogue. For this reason - in collaboration with our Shareholders’ Advisory Committee - we have created a Quality Charter that lists the commitments of the Individual Shareholder Relations Department. You can discover our Quality Charter in this newsletter. It is also available on the total.com website under the heading Investors > Individual shareholders > a dedicated team, a quality charter.
This year, you are invited to attend a series of interactive theme-based webconferences (in French only). After the first two in 2021 on the Total Digital Factory and the Total Foundation’s support to production schools in France, the themes for the next conferences will focus on French Sea Rescuers (SNSM) - an association in which Total has been a partner for more than 10 years now - and the Group strategy in the electric mobility sector. Visit e-cercle.total.com We will be pleased to welcome you back to our sites as soon as the health conditions allow.